What Agent as a Service means
Agent as a Service, or AaaS, is our managed delivery model for a defined AI workflow. We agree the work, build or assess the agent, connect the approved systems, and manage its operation under an ongoing service plan. It can support a knowledge, sales, support, document, or operations workflow.
What ongoing management covers
The plan can include deployment, monitoring, quality checks, usage reviews, dependency maintenance, and evaluated updates. Changes to models, prompts, data sources, or tools are reviewed against the agreed criteria before release. Support coverage, escalation, and response targets are specified in your proposal.
How setup and ongoing fees work
Your proposal separates onboarding and implementation from the ongoing management fee. It defines included workflows, usage limits, review cadence, change allowances, and any model, hosting, or third-party charges. We agree responsibilities and costs before work starts; additional workflows are scoped separately.
Keep ownership and a clear exit path
The engagement defines data access, retention, account and repository ownership, licensing, and responsibilities for the deployment environment. Handover and termination arrangements cover the agreed documentation, access removal, and transfer of supported assets.
Typical deliverables
- Agreed workflow, onboarding, and deployment plan
- Approved integrations and access controls
- Monitoring, quality reviews, and usage reporting
- Maintenance, evaluated updates, and incident procedures
- Documented support, ownership, and exit arrangements
Common questions
How is Agent as a Service different from a custom build?
A custom build delivers an agreed implementation and handover. Agent as a Service adds an ongoing plan to operate, review, maintain, and improve the defined agent workflow. The proposal states what is included in each arrangement.
Is this a ready-to-use subscription product?
This is a scoped managed service, configured for your workflow and approved systems. Onboarding, integrations, evaluation, and service terms are agreed before deployment.
Are model and hosting costs included?
Your proposal explicitly states included usage, limits, and any separately billed model, hosting, integration, or third-party charges. There is no assumed unlimited usage.
Can you manage an agent we already have?
We can assess its implementation, access controls, documentation, licensing, and deployment before proposing a management plan. Any remediation or migration needed is scoped separately.
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